How do I contact you about deletion?

Send a request through Profile > Help > Privacy Request or email privacy@usulbet.vip with your username and registered phone number. Deletion depends on account status, legal needs and local law.

Reference

Open your usulbet privacy page

Account data, wallet checks for DANA, OVO, GoPay and QRIS, and cookie choices are set out here before you open an account.

DANA data useOVO wallet checksGoPay recordsQRIS privacy steps

Browse The Lobby Read FAQ

Check how our policy applies

usulbet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect the details needed to create your account, keep your login safe, process wallet activity and answer privacy requests. That usually means your username, phone number, email, device signals, cookie choices and transaction records for DANA, OVO, GoPay or QRIS. When you choose a payment

1
rail, our wallet records the rail name, time, reference number and transaction status so we can match activity to your account. We do not sell your personal data. We share data only with service partners needed for account access, payment checks, security tools, hosting or legal
2
handling. Where access or eligibility is mentioned, it depends on local law and is available only where local law permits. We may pause onboarding if profile data conflicts with an account step or security check.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Reach us about privacy choices

Privacy questions should reach the team that can verify your account before discussing personal data. Use live chat for quick checks during 10:00–22:00 WIB, email privacy@usulbet.

Live chat Use live chat between 10:00 and 22:00 WIB for privacy questions tied to login, cookies or DANA, OVO, GoPay and QRIS records. We ask you to confirm your account email before discussing personal data.

Email desk Send privacy requests to [email protected] when you need a written record or attached ID check. Include your username, registered phone number and the change you want us to check.

Account form Inside your account, open Profile > Help > Privacy Request to ask for data access, correction or deletion. The form keeps the request linked to your account step, so follow-up is easier.

ACCOUNT CARE

Manage data inside your account

Your privacy choices are tied to your account controls, not a separate maze. After login, Profile > Privacy shows cookie preference links, contact details and request paths for data access or correction.

Data we collect

We collect registration details, login time, device type and wallet events so we can run account access and payment checks. We avoid asking for extra documents unless a security or withdrawal check requires them.

Wallet records

DANA, OVO, GoPay and QRIS entries show rail name, reference number, amount, status and time. We use those records to match your wallet activity, investigate mismatches and answer privacy requests tied to payments.

Cookie choices

Cookies keep sessions, language choice and basic fraud signals. On Android Chrome, open Settings > Site settings > Cookies to change browser storage, then return to your account and sign in again.

Security controls

We protect account changes with password checks, OTP prompts where needed and session expiry after idle time. If your phone is lost, contact chat during WIB hours so we can secure the account.

Retention period

We keep account and wallet records for the period needed to meet operational, dispute and legal needs. When that period ends, we delete or anonymise data in line with our internal schedule.

Change requests

To correct your name, phone number or email, start from Profile > Account Details, then send a privacy request if the field is locked. We may ask for ID before changing sensitive data.

Ask about privacy rights

These answers focus on the privacy steps you are most likely to need before opening an account, after funding with QRIS, or when a profile detail changes. If your request involves account access, we first confirm that we are speaking with you. That protects your login, wallet records and any game-session data connected to your profile.

Your registration data includes username, phone number, email, login records and device signals. We also record wallet events for DANA, OVO, GoPay or QRIS when you fund or withdraw through those rails.

Yes. Game sessions such as VIP Baccarat, Ganesha Gold or Crash Games create activity records tied to your account. We use those records for session history, security checks and privacy requests, not public display.

Yes. Open Profile > Help > Privacy Request and tell us which field needs correction. For phone number, email or name changes, we may ask for account confirmation or ID before updating the record.

Cookies help keep you signed in, remember language choices and support fraud checks. On Android Chrome, use Settings > Site settings > Cookies to adjust storage, then sign in again to refresh your session.

Access is limited to internal teams and service partners who need the records for wallet matching, account security, dispute checks or legal handling. We do not publish your payment rail activity.

We keep account, login and wallet records for as long as needed for operations, dispute handling and legal duties. After that period, we delete or anonymise data under our internal retention schedule.

Send a request through Profile > Help > Privacy Request or email [email protected] with your username and registered phone number. Deletion depends on account status, legal needs and local law.

Open your usulbet privacy page

Reach us about privacy choices

Manage data inside your account

Data we collect

Wallet records

Cookie choices

Security controls

Retention period

Change requests

Ask about privacy rights

01 What data does usulbet collect when I open an account?

02 Does the Privacy Policy apply to VIP Baccarat and Crash Games?

03 Can I ask usulbet to change my account data?

04 How do cookies work on my phone?

05 Who can see my DANA, OVO, GoPay or QRIS records?

06 How long do you keep my privacy records?

07 How do I contact you about deletion?

Related Pages