Reference

Open your terms before the lobby

VIP Baccarat, Ganesha Gold, Counter-Strike 2 and Crash Games share one account rulebook at usulbet, so you can see eligibility, wallet use and payout checks before you join.

Eligibility depends on local lawDANA OVO GoPay QRISAccount name matchingSupport 10:00-02:00 WIB
usulbet Open your terms before the lobby
CONTACT PATHS

Reach us about account terms

A terms question should reach the team that can check account records, not a generic inbox.

Live chat Use live chat when a terms point affects your current session, such as a wallet name check before a withdrawal. Open the chat bubble, choose Account Terms, and keep the window open until we reply.
WhatsApp Message our WhatsApp line for account-rule questions that need screenshots, including DANA, OVO, GoPay or QRIS payment receipts. We will ask for your account ID and masked wallet details, not your password.
Email desk Send longer terms questions to [email protected] when you need a written answer about eligibility, record retention or a disputed game round. Include dates, transaction references and your registered mobile number.
ACCOUNT CARE

Manage your data under our terms

Your account terms also explain how we handle data tied to login, wallet activity and support contact.

Data we collect

We collect account ID, registered mobile number, login timestamps, device signals and wallet references linked to DANA, OVO, GoPay or QRIS. These records help us apply the terms and answer account disputes.

Cookie choices

Cookies keep your session active, remember language choices and flag unusual login patterns. If you clear browser cookies, the terms still apply, but you may need to sign in again and confirm security steps.

Account security

The terms require you to keep your password private and use your own mobile number. We may lock access after repeated failed logins, then ask you to confirm account details through support.

Payment records

DANA, OVO, GoPay and QRIS references are kept with account records so we can trace deposits, withdrawal checks and name matching. We use masked wallet details when support agents handle your request.

Retention window

We keep account and payment records for the period needed to manage disputes, comply with valid requests and close operational checks. When data is no longer needed, we remove or anonymise it where practical.

Change requests

Ask support to correct your mobile number, display name or wallet reference when it is wrong. We may request proof that the account and payment wallet belong to you before making the change.

Find answers on account terms

These questions cover the rules you accept when you use the account, wallet and support features. We wrote them for practical situations: joining, using DANA or QRIS, changing details, asking for data and raising a dispute. If your situation is not listed, contact us during 10:00-02:00 WIB and quote the section of the terms you want checked.

You accept rules on eligibility, account accuracy, wallet ownership, game records, withdrawals and support contact. You also agree to keep your password private and to use payment details that match your account.

The terms explain our service rules, but access depends on local law and is available only where local law permits. If your location changes, you should check whether you may legally use the service.

Your wallet name should match your account details, and you should use payment routes that belong to you. If a receipt, QRIS reference or sender name looks inconsistent, we may ask for another check.

We may pause withdrawals, ask for proof of ownership or request that you correct the profile detail. The terms let us take these steps to protect account records and payment trails.

Yes, terms can change when account flows, payment checks or legal requirements change. We place the current version on this page and apply it from the stated date for future activity.

Contact live chat, WhatsApp or [email protected] with your account ID and registered mobile number. We will confirm your identity before sharing or correcting account data linked to your request.

Use email for a detailed dispute because it keeps dates, screenshots and transaction references in one thread. For urgent account access issues, live chat can collect the facts first.